Customer Service
Community Support (Customer Service): CRM, billing, and handoffs together
Community Support (Customer Service) teams usually stall when clients ask for status because there is no portal. Omni Group gives Customer Service operators expert services when you want a human to implement it, starting from Launch at €79 / $89 per month. Expert services are scoped deliverables — a portal, documents, or a live page — not a custom rebuild of the whole practice.
- • renewals surprise the team because dates live in chat
- • invoices and delivery status live in different tools
- • operations still copy data between CRM and billing
Launch
€79 / $89
Start on Launch, then add a scoped expert service if this niche needs a done-for-you setup.
Growth
€249 / $279
Start on Launch, then add a scoped expert service if this niche needs a done-for-you setup.
Scale
€429 / $469
Start on Launch, then add a scoped expert service if this niche needs a done-for-you setup.
Vertical package
Ready to buy€790/mo
Monthly industry pack: CRM setup, automations, and AI support for this niche — scoped deliverable, not a custom rebuild of the whole practice.
Buy nowRecommended deliverables
How we deliver
- 1. CRM contact
create-contact
- 2. AI memory FAQ
remember
- 3. Follow-up
schedule
- 4. Notify
send