Customer Service
Run Community Support in Customer Service without losing the last handoff
Community Support teams usually stall when community support macros exist but nobody knows which one is current. Omni Group gives Customer Service operators a client portal buyers in this niche can actually log into, starting from Launch at €79 / $89 per month. Expert services for Community Support are scoped deliverables — a portal, documents, or a live page — not a custom rebuild of the whole practice.
- • customer service teams see that community support ticket history is split across inbox, chat, and a spreadsheet
- • customer service teams see that agents cannot see what the last community support shift already promised
- • customer service teams see that community support refund and delivery questions bounce between teams
Launch
€79 / $89
Start on Launch for Community Support, then add a scoped expert service if this customer service niche needs a done-for-you setup.
Growth
€249 / $279
Start on Launch for Community Support, then add a scoped expert service if this customer service niche needs a done-for-you setup.
Scale
€429 / $469
Start on Launch for Community Support, then add a scoped expert service if this customer service niche needs a done-for-you setup.
Vertical package
Ready to buy€790/mo
Monthly industry pack: CRM setup, automations, and AI support for this niche — scoped deliverable, not a custom rebuild of the whole practice.
Buy nowRecommended deliverables
How we deliver
- 1. CRM contact
create-contact
- 2. AI memory FAQ
remember
- 3. Follow-up
schedule
- 4. Notify
send