Customer Service
A quieter Customer Service system for Complaint Handling
Complaint Handling teams usually stall when complaint handling macros exist but nobody knows which one is current. Omni Group gives Customer Service operators a client portal buyers in this niche can actually log into, starting from Launch at €79 / $89 per month. Expert services for Complaint Handling are scoped deliverables — a portal, documents, or a live page — not a custom rebuild of the whole practice.
- • customer service teams see that complaint handling ticket history is split across inbox, chat, and a spreadsheet
- • customer service teams see that agents cannot see what the last complaint handling shift already promised
- • customer service teams see that complaint handling refund and delivery questions bounce between teams
Launch
€79 / $89
Start on Launch for Complaint Handling, then add a scoped expert service if this customer service niche needs a done-for-you setup.
Growth
€249 / $279
Start on Launch for Complaint Handling, then add a scoped expert service if this customer service niche needs a done-for-you setup.
Scale
€429 / $469
Start on Launch for Complaint Handling, then add a scoped expert service if this customer service niche needs a done-for-you setup.
Vertical package
Ready to buy€790/mo
Monthly industry pack: CRM setup, automations, and AI support for this niche — scoped deliverable, not a custom rebuild of the whole practice.
Buy nowRecommended deliverables
How we deliver
- 1. CRM contact
create-contact
- 2. AI memory FAQ
remember
- 3. Follow-up
schedule
- 4. Notify
send