Customer Service
Customer Retention (Customer Service): CRM, billing, and handoffs together
Customer Retention (Customer Service) teams usually stall when invoices and delivery status live in different tools. Omni Group gives Customer Service operators a single source of truth for orders, files, and invoices, starting from Launch at €79 / $89 per month. Expert services are scoped deliverables — a portal, documents, or a live page — not a custom rebuild of the whole practice.
- • handoffs between sales and fulfillment get lost
- • new hires cannot see what the last project promised
- • support questions repeat because nothing is documented
Launch
€79 / $89
Start on Launch, then add a scoped expert service if this niche needs a done-for-you setup.
Growth
€249 / $279
Start on Launch, then add a scoped expert service if this niche needs a done-for-you setup.
Scale
€429 / $469
Start on Launch, then add a scoped expert service if this niche needs a done-for-you setup.
Vertical package
Ready to buy€790/mo
Monthly industry pack: CRM setup, automations, and AI support for this niche — scoped deliverable, not a custom rebuild of the whole practice.
Buy nowRecommended deliverables
How we deliver
- 1. CRM contact
create-contact
- 2. AI memory FAQ
remember
- 3. Follow-up
schedule
- 4. Notify
send