Customer Service

Run Phone Support (Customer Service) delivery without spreadsheet chaos

Phone Support (Customer Service) teams usually stall when leads sit in inboxes instead of a pipeline. Omni Group gives Customer Service operators subscription plans that match how the work actually ships, starting from Launch at €79 / $89 per month. Expert services are scoped deliverables — a portal, documents, or a live page — not a custom rebuild of the whole practice.

  • invoices and delivery status live in different tools
  • reporting is a spreadsheet rebuilt every Friday
  • handoffs between sales and fulfillment get lost
customer supporthelp deskcustomer successlive chatphone supportcustomer service

Vertical package

Ready to buy

€790/mo

Monthly industry pack: CRM setup, automations, and AI support for this niche — scoped deliverable, not a custom rebuild of the whole practice.

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Recommended deliverables

  • AI support retainer€690Buy
  • Vertical solution€790Buy
  • Dedicated support€1,190Buy
  • Full onboarding€1,690Buy

How we deliver

  1. 1. CRM contact

    create-contact

  2. 2. AI memory FAQ

    remember

  3. 3. Follow-up

    schedule

  4. 4. Notify

    send